What is Mustard Rewards all about?
Mustard Rewards is a loyalty program created to reward our customers. Members earn points for their purchases (5 point for every 100 rupees spent, excluding tax). Members will also receive special offer coupons on their birthdays and anniversary, as well as sneak previews and early access to new arrivals (seasonal collections).
How do I become a member of Mustard Rewards?
It’s very simple. Signup for an account with mustardfashion.com and verify your email id and mobile number. Sign-up here
How it Works?
Get started with 3 steps
- Register / Shop on mustardfashion.com
- Earn Points
- Use point to shop more (10 point = 5 Rupees)
If I already have an account, am I a member of Mustard Rewards?
Yes, if you have signed up with mustardfashion.com you are a member already.
Visit My Account.
Is there a fee to join?
There is no fee to join in Mustard Rewards program. Anyone and everyone are welcome to join and start earning rewards.
How do I earn points?
Register with mustardfashion.com. You will receive 100 points = 50 Rupees.
Purchase from mustardfashion.com. You will receive 1 point for every 20 Rupees spent on eligible transactions (does not include tax).
Do my reward points expire?
Your earned points are valid for 1 year from the date of issue. Points earned at different times will expire differently. You’ll get email notifications in advance when your points are about to expire.
How do I check my points?
Login to your account at mustardfashion.com and click My Rewards into the My Account section to see the points you have earned as well as update your profile.
Can I Redeem my rewards point with coupons?
No. Reward points cannot be redeemed against purchases with coupons/discounts.
Can I have more than one reward on my account?
No, your mustardfashion.com account will have only one Reward
What will happen to my points if I cancel or return my order?
If you cancel or return your complete order, the corresponding points will be deducted from your account. If you cancel or return a part of your order, you will retain points corresponding to the accepted part of the order.
For example, if you order two items worth Rs.1000 and Rs.2000 respectively and return the item worth Rs. 1000, you’ll get points for the item worth Rs.1000 only.
What does order value include?
Order Value is what you’ve paid for the value of products. Discounts, Vouchers, Mustard Credits charges will not count towards order value.
Will I earn loyalty points when I use a Coupon in the order?
Yes. You will get reward points to the extent of actual value paid by you for the ordered product.